Problem with Elementor since 18.3. for Mobile Portrait (full width)

Hi there,

It sounds like you’ve encountered some frustrating issues with Elementor. Let’s see if we can troubleshoot this.

First, have you checked if your theme is compatible with the latest version of Elementor? Sometimes conflicts can arise between themes and page builders, causing layout issues.

If your theme is compatible, try the following steps:

1. Clear Cache: Sometimes caching plugins or browser cache can cause display issues. Try clearing both and see if it resolves the problem.
2. Check Responsive Settings: Ensure that the sections, columns, and widgets have the appropriate responsive settings configured. You can adjust these settings by clicking on the responsive mode icons in the Elementor editor.
3. Custom CSS: If you’ve added any custom CSS to your site, it might be affecting the layout. Temporarily remove any custom CSS and see if the issue persists.
4. Plugin Conflict: Even if you’ve deactivated plugins, there might still be conflicts. Try deactivating all plugins except Elementor and then gradually reactivate them one by one to identify if any plugin is causing the issue.
5. Update Everything: Make sure your WordPress installation, theme, and all plugins are up to date, including Elementor.
6. Review Theme Settings: Some themes come with their own responsive settings that might interfere with Elementor’s. Check your theme settings to ensure they are not overriding Elementor’s settings.

If you’ve tried all of these steps and still haven’t found a solution, consider reaching out to a developer or a community forum where Elementor experts might be able to provide more tailored assistance.

Hi Milos,
Thanks for your reply!

1. Clear Cache: Done
2. Check Responsive Settings: Done, everything is set to the usual. When I edit in Elementor i see space at the right und left as it should be and was before the update, but when i open it on the phone it covers the whole width of the display.
3. Custom CSS: I do not use any Custom CSS
4. Plugin Conflict: All done
5. Update Everything: Expect of Elementor itself all Plugins and WordPress are updated to the latest version
6. Review Theme Settings: Done

How can i reach out to a developer? ??

Thanks and best regards,
Norman

Hi there,

Thank you for contacting again.

You can go to our GitHub project, where our developers will be able to assist. Kindly note that our GitHub project is not a support channel; therefore, the response times may vary. We appreciate your understanding.

To post on our GitHub Repository, follow this guide: Contribution Guidelines.

I hope this helps. If I missed something, please reply if you have any further questions regarding this ticket and Elementor. I’d request that you open a new ticket for any other issue; this will allow us to give you more accurate support.

Kind Regards,

Thanks, will do!

Hello @horst627!
You’re more than welcome. It was a pleasure for us to assist you.

Feel free to contact us in case you need further assistance. We’d be happy to help. ??
I will be closing this conversation now.

Have a wonderful day!
Best Regards.