FTP Transfer stopped working

  • Resolved franzszymanski

    (@franzszymanski)


    6 months, 1 week ago

    I’ve been using updraft for many months. Every day a backup goes to an FTP site. Yesterday it stopped working. When I test credentials, it’s says “OK” but unable to create a file in the specified directory. So I use CyberDuck to test if I can log in with the same credentials and drop a file. It works fine. So I test using Updraft and writing to Google Drive, works fine. Settings to use FTP again, and still fails. What to check next?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support pbevanudp

    (@pbevanudp)

    Hello,

    Please could you try testing the credentials from this public ftp server on UpdraftPlus? https://dlptest.com/ftp-test as per my screenshot. Do you get the same success message?

    Thread Starter franzszymanski

    (@franzszymanski)

    Yes, from dlptest.com I get a success message. I have an image, but don’t know how to provided it.

    Thread Starter franzszymanski

    (@franzszymanski)

    Here is the message

    Plugin Support pbevanudp

    (@pbevanudp)

    Hello,

    Apologies for the delay in getting back to you and thank you for the screenshot.

    As a further test please could you drop the following script (conn.php) into the root of your site along with a test text file called test.txt. In your browser, load the script directly. e.g mydomain.com/conn.php

    It should connect to the public FTP server given in the connection details. Please could you provide the output from it?

    https://pastebin.com/Y9TFLus1

    Thread Starter franzszymanski

    (@franzszymanski)

    I’m sorry, I thought you lost interest. I’ve completed your request.

    Can connect
    Can login
    Cannot upload: [Type: 2] ftp_put(): Failed to establish connection. [File: /home/lvb2rujf4utb/public_html/docgroovie.com/conn.php] [Line: 21]

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.

Tags