Design Issues with WooCommerce Checkout Page Created Using Shortcode

  • Resolved sajjadansari

    (@sajjadansari)


    9 months, 2 weeks ago

    “I have created the checkout page using a shortcode, but the problem is that its design is getting messed up. The ‘Billing Details’ field labels are breaking onto the next line, and in the ‘Your Order’ column, there is overflow. Please let me know what the issue is and how to solve it.”
    Screenshot:
    https://ibb.co/XZjvxwP

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @sajjadansari

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront or Twenty Twenty-Four
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    I hope that helps! Let me know once you have done a conflict test!

    Thread Starter sajjadansari

    (@sajjadansari)

    We have disabled all plugins and even tried changing the theme, but the problem still persists.

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @sajjadansari,

    We have disabled all plugins and even tried changing the theme, but the problem still persists.

    This is unusual, can you confirm you switched the theme to Storefront or Twenty Twenty-Four and tried with either theme and all other plugins disabled? Could you share a screenshot of what you see with this set up, or temporarily make the change so we can see on our end?

    Thanks!
    -OP

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi there ?? ,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    All the best,
    Omar

Viewing 4 replies - 1 through 4 (of 4 total)
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