Issue with Paypal

  • diegobar

    (@diegobar)


    5 months ago

    I have had several problems and customers complaining that they cannot complete the order, there seems to be a problem if you enter an absolute value discount to a package you create.

    the error is generated precisely because there is a line with a negative value (for example, this package has a fixed 6€ discount):

    (
                           [field] => /purchase_units/@reference_id=='default'item/11/unit_amount/value
                           [value] => -6.00
                           [issue] => CANNOT_BE_NEGATIVE
                           [description] => Must be greater than or equal to 0. If the currency supports decimals, only two decimal place precision is supported.
                       )

    Is there any way to correct this behavior?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @diegobar ,

    If you are using the PayPal express checkout plugin on your site, consider changing the bundle’s pricing method to the auto-priced one and use the percentage discount instead of amount discount. It’s because our plugin uses a negative amount to offer amount discount or fixed bundle price discount, these payment plugins won’t allow that. Hence, you can see the error log when checking out like that.

    There is no solution to this except changing the bundle configurations as the conflict occurs right at the core of our plugin. We can’t change the discount mechanism of our plugin, so.

    Best regards.

Viewing 1 replies (of 1 total)
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