editing footer not loading 404 error

  • Resolved Gérald Mardirossian

    (@gerald-mardirossian)


    6 months ago

    hello

    I can’t load the edit mode of the footer I have created
    Is there any guide or things to try to fix “404 error” (it says)

    I am guessing problem could be because I tried to modify things with another plugin (here https://www.ads-software.com/support/topic/replace-text-with-a-link-breaking-page/#new-topic-0 )

    when trying the safe mode of elementor (debug), editing footer is not loading at all, it redirects to articles pages as if footer had disappeared (even though on the front it is working)

    also, when editing in normal mode without elementor I can still access the footer to edit meta and stuff
    here I can see all my revisions : should I try to do that ? (unfortunately there is no preview for each revisions)

    thank you for any information that could help

Viewing 8 replies - 1 through 8 (of 8 total)
  • clayza

    (@clayza)

    Hi

    I have the same problem and I am not using that plugin. I have it on multiple sites and only on the current version of the plugin.

    Solution I found is to duplicate the footer and then edit with elementor and trash the old one. But you have to do this everytime to need to make an edit.

    Thread Starter Gérald Mardirossian

    (@gerald-mardirossian)

    hello

    yes duplicating solved also my issue (even though not perfect) but I can edit again at least

    weird though..

    Hoping some updates will solve one day the problem
    thanks for your help

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @gerald-mardirossian,

    Please check this thread and see if it helps you.

    Please let us know how you go.

    Kind regards,
    Herman ??

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @gerald-mardirossian,

    Do you stil face the issue? If you do, please do the following. If the first step doesn’t help, please do the next one:

    1) Deactivate and reactivate this plugin
    2) Switch to a default WordPress theme and then switch back to your current theme

    This issue is due to site and Elementor cache.

    Please let us know how you go.

    Kind regards,
    Herman ??

    Thread Starter Gérald Mardirossian

    (@gerald-mardirossian)

    thank you for your help

    I also noticed, while changing to draft, I could edit again…then I publish again….

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    No problem, @gerald-mardirossian! Happy can be a help.

    Thanks for sharing your workaround here too.

    Feel free to start a new thread if there’s anything else related to this plugin, we can help you with.

    Kind regards,
    Herman ??

    Hi,
    I’m having the same issue mentioned above of not being able to edit the footer anymore, because Elementor editor is loading forever. I’m using latest versions of everything (WP, Elementor, EHFB, etc).

    I tried the solutions offered by @bsfherman (i.e. deactivating and reactivating this plugin (EHFB), switching themes), but they didn’t work. I also tried re-saving the Permalinks and clearing all caches, but it didn’t work either.

    Today I tried the following:
    1) Changing the footer to Draft mode (via Quick Edit) –> Elementor editor did open up.
    2) Duplicating the footer –> Elementor editor did open up.

    Hoping for a quick fix for this issue.
    Thank you.

    • This reply was modified 3 months, 3 weeks ago by thwp.
    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @thwp,

    Please refresh the Permalinks and it will fix the problem. If it doesn’t, as per the forum guidelines, please start your own topic. You are welcome to cross-link it to this thread, so we are aware of both.

    Kind regards,
    Herman ??

Viewing 8 replies - 1 through 8 (of 8 total)
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