• Resolved bobteree

    (@bobteree)


    This is a bizarre issue, but one that I can explain. I have a very large WooCommerce product catalog with many legacy Attributes. Please remember that there seem to be two flavors of Product Attributes. The first are universal and apply to ALL products and the second are Attributes that only pertain to one product (i.e. you create the Attribute on the fly while you are in the create product page).

    I am on this page: https://dpequip.net/wp-admin/edit.php?post_type=product&page=product_attributes

    I am unable to delete all of these Attributes. The vast majority of these are not universal Attributes, but, for some reason, they now appear on this Attributes page where only universal Attributes are supposed to be. It seems that a database migration at some point might have merged all Attributes (universal and ad hoc). But none of these can be deleted and it’s impacting Action Scheduler issues such as Attributes look up table. Essentially, I want ALL Attributes deleted.

    I try to delete and the Attribute does not “delete.”

    I try to edit and get the error “Error: non-existing attribute ID.”

    I have cleared all transients, caches, etc.

    Here is my system report:

    ` WordPress Environment
    
    WordPress address (URL): https://dpequip.net
    Site address (URL): https://dpequip.net
    WC Version: 8.9.1
    REST API Version: ? 8.9.1
    Action Scheduler Version: ? 3.8.0
    Log Directory Writable: ?
    WP Version: 6.5.3
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: ?
    WP Cron: –
    Language: en_US
    External object cache: – Server Environment
    
    Server Info: Apache
    PHP Version: 8.2.19
    PHP Post Max Size: 256 MB
    PHP Time Limit: 3600
    PHP Max Input Vars: 10000
    cURL Version: 7.81.0
    OpenSSL/3.0.2
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.36-28
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? Database
    
    WC Database Version: 8.9.1
    WC Database Prefix: wp_
    Total Database Size: 2350.14MB
    Database Data Size: 2025.43MB
    Database Index Size: 324.71MB
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    acf-field: 9
    acf-field-group: 1
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    attachment: 31939
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    post: 20
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    shop_order_refund: 414
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    wpcf7_contact_form: 1 Security
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ? Active Plugins (27)
    
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    Overrides: flatsome/woocommerce/archive-product.php
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    flatsome/woocommerce/single-product.php Admin
    
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    Disabled Features: minified-js
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    settings
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    Newest: 2024-05-14 23:02:08 -0400 Status report information
    
    Generated at: 2024-05-28 00:05:59 -04:00
    `

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello bobteree

    Thank you for contacting Woo support.

    You are correct, there are two types of attributes: Global Attributes and Product Level Attributes.
    If you’d like to learn more about them, you can refer to this guide.

    It seems that a migration might have combined all the attributes, leading to this issue.
    Could you share the method and tool you used for the migration process?

    I’m asking because we encountered a similar situation in the past involving WP All Import.
    If you are experiencing the same problem, it would be beneficial to reach out to WP All Import support for assistance. Their insights could help us gain a better understanding of the issue.

    Looking forward to your response. ??

    Best regards.

    Thread Starter bobteree

    (@bobteree)

    Thanks for confirmation about Attributes. I would consider this closed as I went to WooCommerce > Status > Tools and ran 3 tools, which seemed to clear the problem:

    • Clear transients (which didn’t seem to help)
    • Re-schedule expired transient files cleanup
    • Un-schedule expired transient files cleanup
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Can’t Delete Product Attributes’ is closed to new replies.