3-0 Allow quote items when they are out of stock

  • Resolved laurakp28

    (@laurakp28)


    5 months, 3 weeks ago

    Hello,

    I’m working on this website, using RFQ-ToolKit so users can create quotes instead of regular carts.

    I checked (enabled) the “3-0 Allow quote items when they are out of stock” option because I want people to be able to add the product even if it’s out of stock.

    But I have an issue because the message is appearing on all of my products, including the ones which are in stock.

    Does anyone already had this issue? Could you help on that?

    Thank you so much for your help and insights ??

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Neah Plugins

    (@gplsaver)

    I tested and it is working as it should here. There must be a conflict with theme or another plugin, or the products are really out of stock.

    Have you checked in the error log for any errors.

    Plugin Author Neah Plugins

    (@gplsaver)

    It probably has to do with products that are not tracked. Checkout version 1.9.149

    Thread Starter laurakp28

    (@laurakp28)

    Thank you! I’ve updated the plugin to the new version and now I have no message at all, when the product is out of stock.
    It could be link to WordPress itself because when I select out of stock on the product back-end page and save the changes. I still see the green display “In Stock” on the global view (All products). What’s strange is when I filter by stock status and select “Out of stock”, the product is appearing.

    Plugin Author Neah Plugins

    (@gplsaver)

    Have you checked this option, “Track stock quantity for this product” ?

    Plugin Author Neah Plugins

    (@gplsaver)

    Have not heard back. Marking resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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