Hamburger Menu (Mobile) not opening

  • Resolved ian2834

    (@ian2834)


    4 months, 3 weeks ago

    Hello,

    The hamburger menu on our site has stopped working. I have tried flushing the cache and rebuilding the menu (checking block settings as well). I have checked that all of the plugins are up to date. I have also tried removing the “Donate” button that sits next to the menu in case it is covering the functionality of the menu for some reason. Nothing has made a difference.

    This site uses a very minimal collection of plugins and none of them are used in the header area, so I don’t think that there is a compatibility issue (there certainly was not one when the site was first built in October of 2023).

    Please let me know if there are other options that I can try. This is only affecting the mobile site, but that is where many of our people access the site.

    Thanks!

    The page I need help with: [log in to see the link]

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  • Hey @ian2834 ! Are you using an optimization plugin, or a CDN/optimization feature provided by your host? It looks like all scripts on your sites are loading from Godaddy’s CDN, which might be doing something to the javascript, resulting in the menu not working. Can you try disabling any such feature on your site and check this again?

    Thread Starter ian2834

    (@ian2834)

    Hey @properlypurple ! I disabled the GoDaddy CDN and it seems to be working now. For now, I don’t think that is anything that we need, so we will stick with the change. Thanks for your help resolving this issue!

Viewing 2 replies - 1 through 2 (of 2 total)
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