the page cache was not detected

  • Resolved conower

    (@conower)


    9 months, 2 weeks ago

    Hello

    Cache not detected. I also did the default settings and the problem was not fixed. How can I solve this? Latest plugin version, all up to date… Thanks for your help

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support qtwrk

    (@qtwrk)

    the caching function of our plugin requires LiteSpeed webserver or QUIC cloud CDN , in which you are running on nginx , which means the cache won’t work , only the page optimization

    Thread Starter conower

    (@conower)

    The server runs on litespeed. Nginx is a proxy and behind it is shared hosting.

    Plugin Support qtwrk

    (@qtwrk)

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter conower

    (@conower)

    Report number: SCKMUCBS

    Report date: 05/29/2024 11:46:56

    Plugin Support qtwrk

    (@qtwrk)

    looks to me , your provider did not configure the cache engine at server-configuration properly

    please contact them for assistance

    Thread Starter conower

    (@conower)

    OK. Thank you very much for your help. So I will contact the provider.

    Plugin Support qtwrk

    (@qtwrk)

    thanks, please let me know how it goes

    Thread Starter conower

    (@conower)

    Unfortunately, the hosting provider has not yet found a solution. Still no-cache in Query Monitor.

    So I solved this by connecting the website to CDN QuicCloud and the cache is created on QuicCloud. The website is now running normally, loading from the Google search link takes less than 1s.

    I think the real solution is to switch to native wordpress hosting and point the domain to that hosting. My current hosting tariff was not natively for wordpress hosting – there was no litespeed web server, it was added there additionally.

    Plugin Support qtwrk

    (@qtwrk)

    hmmmm? maybe you can ask your provider to log a ticket with our server department to help them on that conf

    Thread Starter conower

    (@conower)

    So unfortunately solved by importing the site to a competing hosting. The provider was not able to solve the problem… Now everything is working as it should.

Viewing 10 replies - 1 through 10 (of 10 total)
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