Webp images not showing

Viewing 1 replies (of 1 total)
  • Plugin Support Pavel Dosev

    (@pdosev)

    Hello benjacobs04,

    Could you please provide us with the file extension? The image is not loading and shows 404 when attempting to load it as PNG, JPEG, JPG, GIF, or BMP. Another thing that might be causing this is if the image is PNG and is above 512 KB. In such cases, we skip the image and do not optimize it.

    Also, I see that your website is with us. If a single image is not generated, it will be easier to check if we can access the website, especially if it is in some corner case. If the image is below 512 KB and exists on the account, you can submit a ticket to us so we can check what might be preventing the web image generation.

Viewing 1 replies (of 1 total)
  • The topic ‘Webp images not showing’ is closed to new replies.