Omnisend plugin Embed form blocked

  • Resolved independent

    (@tiknius)


    6 months ago

    Hi! We’ve noticed that when your plugin is active Omnisend newsletter subscription form is not displayed. This is regardles of whether use consents to all cookies or not. According to Omnised these cokies have to be allowed:

    I see you have the whitelisting option but it’s not clear how to use it, maybe you could help?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • omnisendsupport

    (@omnisendsupport)

    Hi there!

    Thank you for your interest in Omnisend for WooCommerce plugin!

    The issue here is with a plugin where such issues occur due to a clash between Omnisend and the plugins.

    In such case, we recommend accessing the plugin settings, navigating to the Integrations tab, and disabling the Omnisend integration as shown below.

    Please let us know if it helps! Have a great day!

    Plugin Support leonardoiub

    (@leonardotamion)

    Hello,

    thanks for your message.

    I confirm what @omnisendsupport wrote in the previous message, I suggest to follow that procedure too in order to solve the issue.

    Thanks both of you and have a nice day.

    Thread Starter independent

    (@tiknius)

    Hi! thanks for your help but unfortunately this does not help :/

    I have turned off the setting: https://tinyurl.com/2ysd4gk6

    But the embed form doesn’t show, it only shows when I completely disable your plugin.

    @leonardotamion

    @omnisendsupport?

    site in question: bijunai-prienamo.lt

Viewing 3 replies - 1 through 3 (of 3 total)
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