No recent data available after updating to Version 14.7.1

  • Resolved simsim1986

    (@simsim1986)


    6 months ago

    When I go to visitors from the quick stats or define a date I get No recent data available, while when I rolledback to 14.7 I get everything working fine.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amir

    (@amirfallah)

    Hi @simsim1986,

    It is likely that the table statistics_visitor_relationships does not exist in your database.

    To resolve this issue, go to Optimization – Database Management and click on Reinitialize Now.

    If the problem persists after this, please let us know so we can investigate further.
    Regards,

    Thread Starter simsim1986

    (@simsim1986)

    Same Issue and maybe you didn’t notice I uploaded version 14.7 with same database and it’s working so the problem happens only with 14.7.1

    Plugin Support Amir

    (@amirfallah)

    Dear @simsim1986

    Thank you for bringing this issue to our attention.

    As I mentioned, the reason for this problem was the absence of the statistics_visitor_relationships table in your database. However, there was another issue with the query related to retrieving visits along with the last visited page for previous users. Since there was no record in the statistics_visitor_relationships table for that visitor, no record was being displayed to you.

    We have resolved this issue in the following commit, and we will release a new update for the plugin in the next few days.
    https://github.com/wp-statistics/wp-statistics/commit/53952651379ec8bcfa620902f15b1c0500f4307d

    Finally, thank you for reporting this issue, and we apologize for any inconvenience caused.
    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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