Menu additions being blocked on 4.3.0

  • Resolved Michael Kraus

    (@mjkraus)


    5 months, 4 weeks ago

    Just wanted to make you aware regarding an issue we have identified with the latest release. When working on a site we were having an issue with the Popup Builder plugin conflicting with the ability to add new menu items. Specifically, we were attempting to add a Custom Link to an existing menu.

    Through troubleshooting we disabled all plugins and then enabled small groups of plugins until the issue returned. When activating Popup Builder the issue re-appeared. We enabled the remaining plugins and left Popup Builder disabled and were able to add to the menu. Enabled Popup Builder to verify and the menu additions had broke again.

    This happened on several sites. We rolled back Popup builder to 4.2.7 on all sites and the menu additions worked. On version 4.3.0 the error in console was a 403 Forbidden error related to admin-Ajax.php if i recall correctly.

    All other plugins, theme and core software on the sites affected were up to date.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Bob

    (@boblindner)

    I just narrowed it down as well and came here to see if anyone else had posted. Thank you @mjkraus for sharing and helping others! I hope they fix it soon!

    Bob

    Plugin Support Jawad Ahmed

    (@jawada)

    Hi @mjkraus & @boblindner

    We regret any inconvenience caused. An updated version has been released; kindly update your plugin to the latest version. The issue has been addressed int his version. Should the problem persist, please use our support page link (https://help.popup-builder.com/en/) to reach out to us directly. There, you’ll have the option to chat with us or send an email. If further information is needed to assist you with this matter, our team will be ready to promptly support you.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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