Sales dollar amount doubled in vendor dashboard

  • Resolved netrangerx

    (@netrangerx)


    5 months, 3 weeks ago

    We are new to Dokan and we are seeing an error that we do not understand how to correct. If we look in WooCommerce the number of sales and the dollar amounts are correct. Are vendors are seeing the correct number of sales, but the dollar amounts are doubled. Has anyone else experienced this before? Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Yeasin Arafat

    (@yeasinarafathridoy)

    Hi netrangerx,

    Could you provide more detail on where the vendor is indicating that the dollar amounts are doubled? Any screenshots you could share would be greatly appreciated. I’m looking forward to receiving an update from you regarding the screenshot.

    Thanks!

    Thread Starter netrangerx

    (@netrangerx)

    Here you can see the total sales and sales. Even though this vendor only has 1 sale.

    Plugin Support Yeasin Arafat

    (@yeasinarafathridoy)

    Hi netrangerx,

    It looks like you intended to share a screenshot but forgot to attach it. Could you please provide it here? Also, could you let us know if you are using the WooCommerce HPOS feature?

    Best regards

    Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @netrangerx

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.