Issue with Slow Scroll Performance on Page Using Your Plugin

Subject: Issue with Slow Scroll Performance on Page Using Your Plugin

Dear WP Photo Album Teams,

I hope this message finds you well. I am writing to bring to your attention an issue I have encountered while using your WordPress plugin, WP Photo Album , Firstly, I want to express my appreciation for your work in developing this plugin; it has been incredibly useful for my website.

However, I have noticed a significant performance issue related to the scrolling experience on pages where the plugin is active. The scroll performance is noticeably slow and laggy, which negatively affects the overall user experience. Here are some specifics:

• Plugin Version: 1.6.1

I have attempted the following troubleshooting steps to isolate the issue:

1. Deactivating Other Plugins: The issue persists even when other plugins are deactivated.
2. Switching Themes: Changing to a default WordPress theme did not resolve the issue.
3. Clearing Cache: Both browser and WordPress cache have been cleared without any improvement.

Given these steps, it appears that the slowdown in scroll performance is directly associated with the plugin. I would greatly appreciate it if you could look into this matter and provide a solution or any suggestions to mitigate this issue.

Please let me know if there is any additional information you require from my end, or if there are any specific diagnostics or logs I can provide to help troubleshoot this further.

Thank you for your time and assistance. I look forward to your response and hope for a resolution soon.

Best regards,

Mansha Jami

• This topic was modified 5 months, 2 weeks ago by manshajami1.

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