The live query delivers very inaccurate or no results

  • baudienst

    (@baudienst)


    9 months ago

    Hey,

    we have been using Relevanssi for a long time. The search results are usually perfect.
    Yesterday I installed Relevanssi Live Ajax Search.
    Unfortunately, the live query delivers very inaccurate or no results.
    If I press Enter I get to the search page, which gives the results perfectly.

    What is going wrong?
    The theme is Storfront and the filter is in the function.
    add_filter( ‘relevanssi_live_search_add_result_div’, ‘__return_false’ );

    Best regards Mario

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Mikko Saari

    (@msaari)

    Right now there doesn’t seem to be any live search on the site, so I can’t see what’s wrong with it.

    Can you provide some example of the results you’re getting from the live search?

    Thread Starter baudienst

    (@baudienst)

    Hey,
    I have currently turned off the live search. It confuses customers when the live search says “No search results were found”.
    But I have attached a screenshot that shows that the correct result appears on the search results page, but the live search field says “no”.
    I can activate the plug-in, but I would like to know when you want to try it.

    Best regards

    Plugin Author Mikko Saari

    (@msaari)

    It seems to depend on the search terms. Searching for “lievers” returns the same results as the main search.

    Are you sure the “Hersteller Nr.” field is indexed?

    Thread Starter baudienst

    (@baudienst)

    Yes, the manufacturer number is indexed. What you see there is the search results page with relevanssi, it works perfectly. I’ll turn the live search back on.

    Plugin Author Mikko Saari

    (@msaari)

    Ok, I tried searching for a manufacturer number before and it didn’t work in the main search either. But perhaps I just misspelled the number.

    It’s hard to say what’s wrong here. The Live Search should return the usual Relevanssi results. It’s possible some third party is interfering here somehow.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘The live query delivers very inaccurate or no results’ is closed to new replies.