An important update is required for WooCommerce

Hi @goldenlion70, I just tried to replicate this on a fresh install of WordPress/WooCommerce with 8.9.2, I saw the update notice, and I didn’t dismissed it but updated through the plugins page, I still saw the notice, I can confirm this.

If I click on “See available updates” it doesn’t do anything, and if I click on dismiss it takes me to the dashboard homepage. Going back to the WooCommerce dashboard I no longer see the warning notice. I tried replicating the behavior you describe but I’m unable to get the warning showing up again.

Can you confirm it still showing up for you after clicking on dismiss? Does it come back immediately or after certain time or actions? Have you tried clearing your browser’s cache by any chance?

Thanks!
-OP

Hello,
Thanks for your quick reply.
I have WooCommerce updated to 8.9.3 (that’s why it’s a strange message, because that’s the latest (I think))
When I click on dismiss I go to the dashboard, where the message is gone, but when I go to the Orders page the message is still there. It’s also still visible on pages like the Products, Analytics etc.
Except on the Plugins page, there it’s gone…

Also flushing the browser cache didn’t help.

Same here.

Hi @goldenlion70

The notice disappeared after clicking the dismissed button on all my testing and live sites. However, could you please go to WooCommerce > Status > Scheduled Actions and check for any pending actions related to this?

Additionally, head over to WooCommerce → Status → Tools, and do the following:

• WooCommerce transients – Clear
• Expired transients – Clear
• Clear template cache – Clear
• Capabilities – Reset Capabilities
• Clear customer sessions -Clear
• Product lookup tables – Regenerate
• Regenerate the product attributes lookup table – Regenerate
• Update database – Update
• Verify base database tables – Verify

Next, please clear your browser and site cache and check whether the notice appears again.

Let us know how that goes. Looking forward to hearing from you soon.

H Shameem,

I have tried your methods you suggested. Live site is still showing update message, production site is not. The difference with both is I updated the plugin manually and the database when it asked me, rather then being forced (which seems to be the case on my live).

I will disable the live one, rename the plugin folder and download the previous version to WooCommerce manually from WP repository and install it. then update it manually like I did to the production (offline) site.

Both my live and local are identical so there is not conflict of interest.

• This reply was modified 5 months, 3 weeks ago by poppydev.
• This reply was modified 5 months, 3 weeks ago by poppydev.

Hello Shameem,

I did all the things you asked me to do, but the message is still there.

Looking at all the reactions, I am not the only one who is having this. So I hope there will be an update of WooCommerce to solve this issue soon.

One important thing I forgot to mention here was I also updated the database (the db update notice was 2nd after the plugin’s important update warning).

Can you check if after updating the databse you’re able to completely dismiss the notice, please @goldenlion70 and everyone?

Thanks!
-OP

Hi @ everyone.

This is to inform you that this is being handled at the moment in this Pull: https://github.com/woocommerce/woocommerce/pull/48453.

Here’s also a quick code snippet to fix this particular incidence in the meantime:

add_action('plugins_loaded', function() {
	global $wpdb;

	$wpdb->query("update {$wpdb->prefix}wc_admin_notes set status='pending' where name='WC-order-attribution-update-June-2024'");
});

You can use a plugin like Code Snippets for this.

Cheers!
-OP

Hi,

any real solutions to this yet instead of a hack? This issue is been going on for a while and I am still fighting it. No matter what i do, the message comes always back.

Hi @snake-plissken,

Did you already have a chance to upload your WooCommerce plugin and database to the latest version and check if the issue persists?