W3 possible lazy load conflict

  • Resolved carolinet24

    (@carolinet24)


    5 months, 2 weeks ago

    Hello,

    I installed W3 Total Cache and immediately the header of my website was stretching out and it seemed as though the mobile view was trying to load the desktop view. My website also began to load very slow. So I upon further research it seems that the lazy load feature may have conflicted with the Smush lazy load feature. So I deleted both plugins and restored to earlier version of my website. Unfortunately the issues still remain.

    My hosting have no clue how to fix it, I tried installing a different cache plugin but that also now causes it. Elementor support say it looks like a bug that they will get their devs to check, but I should also seek support from W3 Total Cache about what may have gone wrong.

    Any ideas at all?

    Also just to add, MonstersInsights now has problems loading in my dashboard and states that there is a problem running Javascript on the site.

    Many thanks in advance,

    Caroline

    • This topic was modified 5 months, 2 weeks ago by carolinet24.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @carolinet24

    Thank you for reaching out and I am happy with this.
    I’ve checked the website URL and unfortunately the website is not reachable.

    Just to confirm, you have deleted the W3 Total Cache completely and the issue you are referring to still remains?
    I am unable to see the issue as the website is throwing DNS_PROBE_FINISHED_NXDOMAIN

    Thanks!

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