• I am writing to seek your assistance regarding a technical issue I am facing with our client’s website https://mespilpool.com/.

    The client’s website is built on WordPress, and before it went live, it was hosted on a subdomain called https://adams.mespilpool.com/wp/. I am currently in the process of revamping the subdomain, and after following the instructions for installing WordPress multisite, we have encountered an issue where the main website (https://mespilpool.com/) and its functions are redirecting to the subdomain (https://adams.mespilpool.com/wp/).

    Additionally, when accessing the WordPress admin panel of the main website (https://mespilpool.com/), we receive a warning stating that an existing WordPress network was detected. However, we are unable to locate the network settings within the admin to set up any network

    Any advise on how to resolve this issue and ensure that both sites operate independently of each other, allowing us to proceed with the revamp of the subdomain.

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  • Moderator bcworkz

    (@bcworkz)

    It’s unclear to me where the WP installation actually resides on the server. Multisite works best installed in the primary domain’s public root folder (often /public_html/ but YMMV). You’re likely getting redirects to the adams subdomain because the home and site URL settings still have that subdomain and the /wp/ folder specified.

    If the network is already set up, it’s not so obvious where change these settings. Manually type in your domain + /wp-admin/options.php. It’s OK if it gets redirected as long as you get a page listing all the options. Search the list for both “home” and “siteurl” options and make note of the current values (just in case the next step causes problems). Set the values to be the correct primary domain. Include the https:// but not the trailing /. Save the options with the button way at the bottom of the page.

    You likely also have other URLs in your DB using the adams. and /wp/ elements. As long as those URLs still work there is no urgent need to change them now. Eventually you’ll need to use the Better Search and Replace plugin to find all such URLs and update them to the proper domain.

    I’m also unsure where you are in the network setup process. The process is outlined here. The instructions require that you have read/write access via FTP or your hosting file manager to the wp-config.php and .htaccess files. If you’re unsure where these currently reside, you should be able to search the server for the wp-config.php file using your FTP client or your hosting file manager. The correct .htaccess file will be in the same folder.

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