• Resolved wmacmill

    (@wmacmill)


    Is there a way to disable this? We have an alternative option that allows for instant verification using the routing and account number and this new addition is causing some pain with the 2-3 business day delay.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @wmacmill

    To my knowledge there isn’t a way to disable the micro-deposit option offered by Stripe. I would recommend contacting their customer support and asking them if there is a way to disable that at the account level.

    Kind Regards

    Thread Starter wmacmill

    (@wmacmill)

    So stripe does allow for you to require instant verification. It should be possible when the plugin is creating the payment intent to require instant. I would think this could be a checkbox in the settings under ACH for example that would allow you to “disable microdeposits” which would change the payment intent to require instant? Let me know what you think.

    https://docs.stripe.com/payments/ach-debit/accept-a-payment?platform=web&ui=API#instant-only-verification

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @wmacmill

    It should be possible when the plugin is creating the payment intent to require instant

    The payment intent is created during the checkout process, after the customer has selected ACH and authenticated or chosen to manually enter their ACH information. The options you’re referring to would only come into play afterward. Some integrations create the payment intent ahead of time, when the page loads. That’s not a good design when considering how WooCommerce works and so this plugin creates the payment intent during the checkout process.

    If you’re fine with the customer receiving an error message during the checkout process, after they’ve already entered their info, then that will work. You can use the Stripe plugin’s provided filter wc_stripe_payment_intent_args to add those options to the payment intent.

    Kind Regards

    Thread Starter wmacmill

    (@wmacmill)

    Hmmm interesting. I feel like this is a new thing though in the plugin since micro deposit wasn’t supported until v 3.3.70? The specific issue with this is if they select this on a WooCommerce subscription and go to update their payment method microdeposits the shift never actually happens. This is the specific issue we’re running into is subscriptions end up being moved to manual renewal because the credentials aren’t updated, and even once they validate the bank account information it doesn’t update the subscription payment method. The validated bank also doesn’t show up in their payment methods as an option to tie to the subscription. Everything in Stripe looks fine, but basically breaks everything in Woo Subs.

    Am I missing something on how this should be working?

    Thread Starter wmacmill

    (@wmacmill)

    Just coming back to this to confirm that this plugin is no longer compatible with Woocommerce subscriptions then because in the current state it does not work if the user leverages microdeposits.

    Plugin Author Payment Plugins

    (@mrclayton)

    Just coming back to this to confirm that this plugin is no longer compatible with Woocommerce subscriptions

    This plugin is compatible with WooCommerce Subscriptions; there are tens of thousands of merchants using this plugin with WCS.

    If you absolutely cannot accept micro-deposits on your site, then you can always downgrade to a previous version of the plugin.

    It’s impossible for us to make everyone happy; we had hundreds of requests to support micro-deposits so now the plugin does. We’ll run some tests with deposits to make sure it works with WCS.

Viewing 6 replies - 1 through 6 (of 6 total)
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