Shortcodes not showing details

Hi @chihi108,
Thanks for your message.

This usually happens when a user is registered but then updated immediately after and so the user profile data isn’t available at the time the notification is sent.

Can you tell me how new users are being registered?
Is it via the WP Admin, via the default WP registration form, or via a plugin or theme?

Thanks for your support and trying to help me. So instead of shortcodes mentioned above i have now used profile short codes like [post_title] which works OK, [post_category] as I have 2 categories in a listing site which are Bride category and second is Groom Category, this field comes empty and not OK, even though at time of creating a registration and selecting one of the boy or girl category to which the profile is being listed. The third short code I have prefixed with View the New Profile at [permalink] and this is comes with link to the profile so it is OK . The fourth short code is prefixed with title Brief description about the Profile and shortcode [post_content] and this works OK. If I also add the Post category shortcode in the email Subject field then it is not populated.

I am using a Registration form by Hive press theme and Listing hive plugins for listing sites. User fills the registration form (and is marked as subscriber), which then user cross verifies his by email, and then the admin of the wordpress approves the listing (and user is marked automatically as Contributer). This all is working OK. This registration form is front end submission created by Hivepress theme and Listing plugins. It can be seen at https://bhatsikhmatrimony.co.uk/account/login/?redirect=https%3A%2F%2Fbhatsikhmatrimony.co.uk%2Fsubmit-listing%2F

Hope you have more info now and thanks in advance for reaching out to help me. Regards

Hi @chihi108,
Thanks for the additional information.

Can you tell me which BNFW notifications you’re using?

Thanks

It says that Notification for: New ‘Listing’ Published

Also it is ticked: Do not send this Notification to the User that triggered it

Sent to: Contributers

Subject: New profile listed, I tried to insert the shortcode of the Category before Profile text but it did not work and show the category. It would have been helpful as people for Bride and Groom listing, when they get Email with subject they can know if it is relevant for them if they are looking for bride or groom and what the subject title shows. If they are looking for boy and the Subject title can show Girl category then need not to read the remaining text and can discard it. Hope I am able to make my point ?? I did use the shortcode [post_category] but in front end of the email subject it did not show anything. Maybe I did not pick the short code correctly

Let me know if you need any more info, and thanks for trying to help me configure it. Regards

Hi @chihi108,
It sounds like, if it’s a custom psot type, that you may need to use the following shortcode, replacing TAXONOMY NAME with the slug of your custom taxonomy:

[post_term taxonomy="TAXONOMY_NAME"]

Let me know if this helps.

As I am not a full fledged web developed but have some more than basic knowledge of WP, can you please explain me what would the taxonomy in my case, which I can then replace. Are we talking for the post category? Thanks

Hi @chihi108,
It depends – it sounds like your cusotm post type of ‘Listing’ uses a custom taxonomy too.
If you hover over the taxonomy name in the WP Admin Sidebar, shown under ‘Listings’ then it should show you waht the slug of the taxonomy is in the link.

Let me know if this helps.

Sorry to be a pain.

I looked the WPadmin side bar > Listings > Categories.

Listings has fields like Listings/AddNew/Categories/Regips/Packages/Attributes. So I went to Categories and under Categories there are only 2 types. Bhat Brides having slug brides and second is Bhat Grooms having slug grooms.

So when on the frontend when I click on a category like Brides, I see that page has URL as https://bhatsikhmatrimony.co.uk/bride-listings-bhat-sikh-matrimony/ which lists all the brides on that page. Here If I want to click on a single bride profile to see their details, for example bride called ‘Anjali’ then the URL I get is https://bhatsikhmatrimony.co.uk/listing/anjali/

Can you now advice me with all the info what taxonomy or data should I out where you have mentioned [post_term taxonomy="TAXONOMY_NAME"] in your message

Thanks for being helpful and guiding me

Hi @chihi108,
I think you’re nearly there – the slug you want isn’t for the categories (terms) themselves but for actual taxonomy.
If you go to the Listings > Categories link in the WP Admin Sidebar, it should show you the link in the URL.
It may look something like this:
https://website.com/wp-admin/edit-tags.php?taxonomy=category

Whatever is after taxonomy=, this will be the taxonomy slug that you can use.

• This reply was modified 5 months ago by bnfw.

so I have found with your help the text written after Taxonomy= is hp_listing_category&post_type=hp_listing

Can you now please share me a completed shortcode to put in? This will help me. Sorry for being slow at this ?? Thanks

Hi @chihi108,
Sure.

So your shortcode should be [post_term taxonomy="hp_listing_category"]

Let me know if this works for you.

it is working nicely with your guidance. Thank you so much.

these emails will eventually to go to all users when. Profile is published.

is there also a way to send a link in bottom of email about unsubscribe, just in case if anyone doesn’t want or wanted to opt-out from the notification of new member registration emails? Just a thought and query.

thank you

Hi @chihi108,
Great! Glad you got it working.

There isn’t an unsubscribe link as such but you can use the Subscriptions add-on to allow users to unsubscribe from notifications. You can link to the page where this is at the bottom of the notification you’re customising using BNFW.

If you like BNFW and the support, please feel free to leave an honest review.