Project not saving

Using PHP version8.1.27 (Supports 64bit values) , I have also tested only with this plugin after deactivate all the plugins. Also I imported all the tables from working local xampp server afterr delete 4 existing tables. After that Admin is showing all those project but same issue. On save appear white screen and url shows – https://www.domainname.com/wp-admin/admin.php?

Hi @webhostingpeople,

?Sorry to hear about the difficulties encountered.

Please deactivate the plugin and activate it again. Let us know if it makes any difference.

Already have done many time. Even have done all deactivated except this plugin . Same issue. Seems specific requirement for your this plugin.

Hi @webhostingpeople,

Please check the server error log and console section using the inspect element if there is any error. It can help us to debug the issue.

There is no server error log file nor console section using the inspect element there is any error. Checked different browsers. We are using Rank Math SEO and WP rocket but after disable same issue. Can you provide yuur private area so can provide login details.

Last reply 5 days earlier. LOT OF BUGS . NOT WORK ANY PHP VERSION ALSO . NO SUPPORT. NO SOLUTION .

WILL NEVER RECOMMNED TO USE THIS BUGGY PLUGIN. ONLY WASTED OF TIME NOTHING ELSE.

EVEN WHEN FREE VESRION NOT FUNCTION , NOT SUPPORT, HOW CAN DECIDE TO BUY THIS.

Hi @webhostingpeople,

I apologize for the inconvenience you are experiencing, but it seems that the issue you are reporting is specific to your site. You also mentioned that the same project was functioning properly on your local server.

Kindly share the site information with us. Obtaining this information is quite simple: you can navigate to the Tools > Site health > info tab in your dashboard and proceed to click on the Copy site info to clipboard button. Afterwards, you can share this information by contacting us directly from here.

Hello,

Have sent with your good name in subject on given your link. Please check and let me issue urgent. We have already too late.

I have also tested on different domain with fresh wp with default theme without any other plugin on this server. If you provide any secure private email address or come on live chat , I can provide you server access for testing.

• This reply was modified 4 months, 3 weeks ago by WebHostingPeople.

Hi @webhostingpeople,

I have checked the mailbox but couldn’t find any email from you. Can you please try again.?

It`s wonder. Submitted from your website given link # Contact, Support, and Partnerships – Themeisle > Pre-Sales & Partners with Subject: Kind Attn: Poonam Namdev (@poonam9)

Again submitted please look screenshot here # https://i.is.cc/1VkwBLl.png

Something wrong in your website server.

If you are not getting , kindly do not inform after 24 hours. Please share you email address.

Hi @webhostingpeople,

I’ve carefully checked, and we haven’t received any emails from you.

I apologize for the inconvenience, but I’m unable to share the email address. I understand that the plugin isn’t working correctly for you, and I’m truly sorry for this.

As mentioned, we are unable to replicate the issue and we lack additional information, such as error logs, to debug further. You can try creating a test instance here to check if the plugin works for you on another server or not.

WOW! What a your system , software , website. Your whole system is buggy. What can you do if you do not get submission form email from your website ?

ALREADY SHARED SCREENSHOT OF SUBMISSION RESULT PAGE look HERE # #?https://i.is.cc/1VkwBLl.png

IT`S VERY SHAMEFULL. ONLY WASTING OF THE TIME WITH YOU . NOTHING EXCEPT THIS.

EVEN BURSTABLE RESPONSE TIME AFTER 24 HOURS.

OKAY BYE!

I’d like to open this thread back up. I’m experiencing the same issue WebHostingPeople is talking about. I was using an older version of wordpress and was getting a white screen. I just updated to 6.6.1 and am still having the same issue. I’ve deactivated all plugins besides MPG. I tried rolling back versions all the way from 3.4.7 to 3.3.23 and still had the same issue.

I would like to note it seems to only be an issue when selecting the entity type of pages. Posts entity type seems to work okay.

Though when I select posts as the entity and try to upload an excel file it doesnt upload the file. Ive also tried in multiple browsers to see if maybe that was the issue. I tried uploading on different versions ranging from 3.4.7 to 3.3.23

Hi @bsmallwood,

Thank you for sharing the issue with us. It’s been a while since the original owner of the thread reported the problem and since then we had the latest release where a similar issue that we were able to replicate with some clients was fixed.

So with version 3.4.7 a blank page/upload of a file that was happening could be addressed but I see you mentioned that you tried using this latest version.
One thing to note, if you were using plugin before with earlier versions, I recommend you to try clearing cache of the browser or simply try logging in to dashboard of your website via incognito mode of the browser to be sure that no files are cached because that issue which we fixed involved updates to JS files and if file is cached you might still face the same problem.

If the problem persists after following these steps, can you open console of the browser when you make the action and see if there are any errors populated in the console? If there are any, please make a screenshot of those.

If you are redirected to a blank page, do you get to wp-admin/admin.php? page as well in the browser URL?

Thank you.

Hey @bvytis, thanks so much for the reply! I’ve made some progress with your suggestions.
I updated the plugin to 3.4.7 then deactivated it and cleared all cache and cookies, then i reactivated it and cleared all cache and cookies and it did let me create a new project with the page entity type. The upload file option still wasn’t working so I cleared all cache and cookies again and now its letting me upload a file.

The issue I’m encountering now is the uploaded file is showing that it has more rows than the file I’m uploading has. For example the file I’m uploading has 6 rows and the preview is showing 16. I just tried clearing all cookies and cache again and now it seems like I cant upload a new file or clear out the existing data I uploaded. I did open up the console but not sure if it will be much help its just some jQuery deprecation errors and I’m not sure how to add an image here.

After this I was able to completely delete the project again and restart with a new file uploaded and it brought in the correct number of rows. I’m worried about all the deleting/cache clearing however because I plan on using this plugin on a production site and having to delete the project if I choose to add more rows etc would be frustrating.