Confilect with TaxoPress AI

Hi @janoubie,

Thanks for bringing this to our attention! We’ll try to reproduce the issue on our testing server. Meanwhile, could you please let us know what makes you think it is that metabox the one causing conflict? It actually does nothing, just showing you information about that other plugin. Have you tried preventing the “Authors” metabox or the “Author Box” metabox (both added by our plugin) to be added to the edit post screen?

If you wish to try (that would be very helpful for us), you can prevent the “Contributors” metabox from showing adding this filter:

add_filter( 'authorship/add_contributors_widget', '__return_false' );

You can disable the other two mentioned metaboxes in a similar way:

add_filter( 'authorship/add_authors_widget', '__return_false' );
add_filter( 'authorship/add_author_box_widget', '__return_false' );

Which AI provider are you using? And when you click on one of the suggested tags, do you get any error on your browser console?

I know you downgraded the plugin, but if you could update it again just for making these tests, that would be very helpful.

Please let us know.

Hi @molongui

I would be glad to help troubleshooting, but it is a live website and will take some time to give it a try.

Meanwhile, I want to make sure of some points that may help.

• We use classic editor.
• No technical clue that Contributors MetaBox (nor Authors MetaBox) is responsible. It was the first thought as the issue take place with the same version that Contributors MetaBox is start to appear.
  I did disable it with no luck. So, It is not responsible. may be Authors MetaBox who is. (I will make a test asap)
• No AI providers is used. (I use TaxoPress to “Suggest Existing Terms” only) “TaxoPress AI” is just a tool name for TaxoPress plugin (WordPress Tag, Category, and Taxonomy Manager – AI Autotagger) https://taxopress.com/docs/introduction-taxopress-ai/
• As you see on pictures @ the above link, “TaxoPress AI” scans the entire post to show detected tags on boxes. Those boxes should appear with white color initially. And if you want to use a certain tag, you just click it and it would be added, turning the box color to green.
• When the conflict reproduced, TaxoPress Scans OK, but when you click any tag it halts (The Box goes gray & no tag added) looks like something blocks ajax call.

Sorry if I couldn’t express good enough as English is not my native language.
It is also a good opportunity to thank you for your amazing Molongui Authorship plugin (I use it since 4 years and It works great)

Thanks for help

Thank you so much for your detailed feedback and willingness to assist with troubleshooting!

We’ve successfully reproduced the issue on our test environment and have identified a solution. We’re set to release an update (version 4.9.2) tomorrow. Please update the plugin once it’s available and verify if the issue is resolved on your end as well.

We sincerely appreciate your longstanding support of our Molongui Authorship plugin over the past 4 years. Your satisfaction is our priority, and we’re glad to hear it has been working well for you.

If everything is working smoothly after the update, we kindly ask you to consider sharing your positive experience by leaving a 5-star review. Your feedback means a lot to us!

Could you please let us know once you’ve updated and checked if the issue is resolved? We’re here to assist further if needed.

• This reply was modified 8 months, 2 weeks ago by Molongui.