Nag Message Never Goes Away

Hi @viablethought – I hope you are doing great. Could you please explain the issue with a screenshot for better understanding, so that we can provide you with support as soon as possible? Thank you.

@mdashikul –

This nag message: https://i.imgur.com/BjR98h0.png

Upon clicking “Never Show Again”, it keeps showing back up after every page load, we’ve been hiding it with custom PHP/CSS on client sites because it is rather annoying.

Thanks

Hi @viablethought -I hope you are doing great. We have reviewed the issue you mentioned. The notice banner is hiding correctly when clicked (screenshot). We suspect there may be a site-specific issue on your website. Could you please create a support ticket on our portal and send us the access details? so that we can check in detail, and this will help us support you swiftly. Thank you for your understanding and cooperation.

• This reply was modified 5 months, 1 week ago by mdashikul.

@mdashikul –

We’re using the plugin on two sites, and like I said, we’re using a code snippet to remove it entirely so it’s not a big deal for us. If you click “Never show again” it hides it, that part works for sure. But it comes back on the next page load.

Just making you aware of the issue.

Thanks

We have already taken note of the issue and will investigate further. Thank you so much for identifying the glitch