Fatal error

  • Resolved daniel238

    (@daniel238)


    5 months, 1 week ago

    Hi, everything was working fine on the page, I tried to make a test purchase to make sure evething was working alright but when going to the checkout it showed this error:

    Fatal error: Uncaught Error: Class “WC_Legacy_API” not found in /home/grupopsi/public_html/wp-content/plugins/woocommerce/includes/class-wc-api.php:19 Stack trace: #0 /home/grupopsi/public_html/wp-content/plugins/woocommerce/includes/class-wc-autoloader.php(54): include_once() #1 /home/grupopsi/public_html/wp-content/plugins/woocommerce/includes/class-wc-autoloader.php(98): WC_Autoloader->load_file(‘/home/grupopsi/…’) #2 [internal function]: WC_Autoloader->autoload(‘wc_api’) #3 /home/grupopsi/public_html/wp-content/plugins/woocommerce/src/Internal/Utilities/LegacyRestApiStub.php(61): class_exists(‘WC_API’) #4 [internal function]: Automattic\WooCommerce\Internal\Utilities\LegacyRestApiStub::parse_legacy_rest_api_request(Object(WP)) #5 /home/grupopsi/public_html/wp-content/plugins/woocommerce/src/Internal/Traits/AccessiblePrivateMethods.php(178): call_user_func_array(Array, Array) #6 /home/grupopsi/public_html/wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\Internal\Utilities\LegacyRestApiStub::__callStatic(‘parse_legacy_re…’, Array) #7 /home/grupopsi/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #8 /home/grupopsi/public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array) #9 /home/grupopsi/public_html/wp-includes/class-wp.php(418): do_action_ref_array(‘parse_request’, Array) #10 /home/grupopsi/public_html/wp-includes/class-wp.php(813): WP->parse_request(”) #11 /home/grupopsi/public_html/wp-includes/functions.php(1336): WP->main(”) #12 /home/grupopsi/public_html/wp-blog-header.php(16): wp() #13 /home/grupopsi/public_html/index.php(17): require(‘/home/grupopsi/…’) #14 {main} thrown in?/home/grupopsi/public_html/wp-content/plugins/woocommerce/includes/class-wc-api.php?on line?19

    I’m Using blocksy as a theme, but I alredy tried with a different theme and desactivating all the plugins, all works with everything turned on, but WooCommmerce.

    Thanks in advance for the help ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Corey McKrill a11n

    (@coreymckrill)

    Hi @daniel238 (or others on this thread), could you post a System Status Report? If you go to WooCommerce > Status and click “Get report” and then click “Copy for GitHub” you can paste the results here.

    thyran

    (@thyran)

    @coreymckrill I have updated my thread with the system status report it is happening on all our WooCommerce sites that are running the latest WooCommerce version 9. Sites with previous versions are still working

    • This reply was modified 5 months ago by thyran.
    Thread Starter daniel238

    (@daniel238)

    @coreymckrill

    The issue starting while going to the checkout but now it’s on all the pages

    Here is the status rapport:

    System Status Report

    ### WordPress Environment ###

WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.0.0
Legacy REST API Package Version: El plugin Legacy REST API no está instalado en este sitio.
Action Scheduler Version: ? 3.7.4
Log Directory Writable: ?
WP Version: 6.5.4
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: ?
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.1.28
PHP Post Max Size: 1 GB
PHP Time Limit: 30
PHP Max Input Vars: 10000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 10.6.18-MariaDB-cll-lve
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

[REDACTED]

### Post Type Counts ###

attachment: 16
customize_changeset: 24
elementor_library: 1
mep_events: 8
nav_menu_item: 2
page: 15
post: 2
product: 12
product_variation: 12
revision: 127
shop_order_placehold: 2
wp_font_face: 33
wp_font_family: 12
wp_global_styles: 2
wp_navigation: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?Los mensajes de error no deberían mostrarse a los visitantes.

### Active Plugins (7) ###

Blocksy Companion: por CreativeThemes – 2.0.54
Elementor: por Elementor.com – 3.22.1
Health Check & Troubleshooting: por La comunidad de www.ads-software.com – 1.7.0
LiteSpeed Cache: por LiteSpeed Technologies – 6.2.0.1
Premium Addons for Elementor: por Leap13 – 4.10.34
Mercado Pago: por Mercado Pago – 7.5.1
WooCommerce: por Automattic – 9.0.0

### Inactive Plugins (0) ###


### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: por  – 1.9.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: COP ($)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
HPOS feature enabled: ?
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –

### Logging ###

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 días
Level threshold: –
Log directory size: 198 KB

### WC Pages ###

Base de la tienda: #83 - /tienda/
Carrito: #84 - /carrito/
Finalizar compra: #85 - /finalizar-compra/
Mi cuenta: #86 - /mi-cuenta/
Términos y condiciones: #72 - /politica-de-privacidad/

### Theme ###

Name: Blocksy
Version: 2.0.54
Author URL: https://creativethemes.com
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?

### Templates ###

Overrides: blocksy/woocommerce/cart/cart.php
blocksy/woocommerce/cart/mini-cart.php
blocksy/woocommerce/content-widget-product.php
blocksy/woocommerce/content-widget-reviews.php
blocksy/woocommerce/myaccount/my-account.php
blocksy/woocommerce/product-searchform.php
blocksy/woocommerce/single-product/tabs/tabs.php


### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
pattern-toolkit-full-composability
product-pre-publish-modal
settings
async-product-editor-category-field
launch-your-store
product-editor-template-system

Daily Cron: ? Next scheduled: 2024-06-18 23:57:26 -05:00
Options: ?
Notes: 63
Onboarding: completed

### Action Scheduler ###

Completo: 123
Oldest: 2024-06-13 18:57:28 -0500
Newest: 2024-06-18 16:54:53 -0500

Fallida: 2
Oldest: 2024-06-13 19:02:26 -0500
Newest: 2024-06-14 19:56:17 -0500

Pendiente: 2
Oldest: 2024-06-18 19:07:18 -0500
Newest: 2024-06-18 19:37:42 -0500


### Status report information ###

Generated at: 2024-06-18 16:55:11 -05:00
    Plugin Author Corey McKrill a11n

    (@coreymckrill)

    Hi folks, we have found a workaround for this issue.

    1. Download a fresh zip of WooCommerce 9.0.0 from the www.ads-software.com page
    2. In WP Admin, go to Plugins, and click “Add New Plugin”. Then click “Upload Plugin”.
    3. Choose the zip file you just downloaded and click “Install Now”
    4. After it finishes uploading the zip, you’ll see a message “This plugin is already installed”. Click the “Replace current with uploaded” button so that the fresh copy is used.

    We are still investigating why this happened and why it only seems to affect Litespeed servers…

    Andre Ribeiro

    (@andr3ribeiro)

    Hi everyone!

    In October 2023, WooCommerce published an article about the migration of the legacy API in version 9. The legacy API functionality would be moved to a dedicated plugin starting from version 9.
    https://www.ads-software.com/plugins/woocommerce-legacy-rest-api/

    The plugin in question is: https://www.ads-software.com/plugins/woocommerce-legacy-rest-api/

    And the official plugin announcement: https://www.ads-software.com/plugins/woocommerce-legacy-rest-api/

    This may not be a definitive solution, as WooCommerce should work normally if the Legacy API is not used, but it may be a workaround until a minor release is released by the Woo core.

    I hope this helps! Let me know if you have any other questions.

Viewing 5 replies - 1 through 5 (of 5 total)
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