Email printing problem

  • Resolved waowebit

    (@waowebit)


    5 months, 1 week ago

    Good morning, I encountered a problem with email formatting.

    Emails with the “quote” are displayed correctly in the inbox with html and css formatting. However, when you try to print the email from your inbox, the formatting is lost. To solve this problem it might be useful to insert “@media print” to your css formatting?! Or can you find a way to fix this? It is certainly important for everyone to print the email with the quote correctly.

    Thank you very much, I’m waiting for yours! Greetings.

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  • Plugin Support Lisa StylemixThemes

    (@lisastylemixthemes)

    Hello,

    Thank you for reaching out with your concern. We understand the importance of maintaining formatting, especially when printing emails with quotes. However, please note that this request is related to a pro feature, and we aren’t able to discuss it on public forums. Could you kindly create a support ticket on our support portal? Our team will assist you further with resolving this issue.

    We appreciate your understanding and cooperation.

    Best

    Lisa

Viewing 1 replies (of 1 total)
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