Problem with accentuation.

  • Resolved Pat

    (@patrickhaond)


    5 months, 1 week ago

    Hi there.

    I am using your great plugin, but I recently had a small problem.
    In Rank MAth SEO / Titles & Meta I set all parameters for Organization.
    Then I tested Rich Results with Google tool and it failed to find the address parameter.
    Actually the problem was accentuation in French postal address.
    “Résidence” failed, so I had to use “Residence” and then it passed the Google Test.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @patrickhaond,
    ?
    Thank you for contacting Rank Math support.
    ?
    We are not able to replicate the issue on our end. The Schema is validating without any issues even when we use?Résidence?in the Address field. Here is a screenshot for your reference:?https://i.rankmath.com/i/IYobKJ
    ?
    There must be some character encoding issue on your end. Please copy the?Résidence?from this reply and paste it in the Address field of our plugin’s Local SEO settings.
    ?
    Let us know how that goes. Looking forward to helping you.

    Thread Starter Pat

    (@patrickhaond)

    Thank you very much for your help.
    Actually there were 2 accentuations in the address. I delete it all and I enter it again and it worked…
    Did I make a Copy and Paste with a weird character?

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @patrickhaond,
    ?
    We are glad that worked. Since you have the encoding issue on your end, if you face the issue again in the future, you can copy and paste the characters.
    ?
    Hope that helps and please feel free to reach out to us again in case you need any other assistance.
    ?
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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