• I’m using the CleanTalk plugin, and the IP address block (SPAMFIX) feature doesn’t seem to be working, as I’m still receiving spam orders. How can I resolve this issue

    The page I need help with: [log in to see the link]

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  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello @adil12,

    1. Please enable the option to check WooCommerce orders: WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → set the “WooCommerce checkout form” option to “On” → Save Changes. Clear the site cache.
    2. Please mark records in your Anti-Spam Logs if our service made wrong decision. The guide is here: https://cleantalk.org/help/feedback-spam. Write to us after. We will analyze these requests.
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