Please fix

  • thompsonaire

    (@thompsonaire)


    5 months ago

    Below is a description of what happened to me. Hopefully if it happens to you this may help fix. I have not tried to update my app yet but I will be doing so shortly. But first I must say this. I have both a paid version and several free versions of this. I did not know how to ask for support so I posted a review (since that was the first location I stumbled on where I could write something). I get very lost in here with all the options.. Anyway, Marcus (who I found out is one of the developers) has been AMAZING to me. Even with my severe frustration trying to fix (What was a glitch in the app) he remained calm and has emailed me several tips and tricks that has helped me get things back on track. With support like that he has definitely earned a 5 STAR review. Maybe more!

    Thank you SIR!

    So I was updating all my sites and unwittingly selected update all. If you are using this plug in and have one of the earlier versions DO NOT UPDATE! It will mess up your site. Or more specifically it will mess up the calendar view. There are ways to fix it and if you are good at code or want to try to search for line 609 in the php file go for it. Not an option for me. I need to find some place I can get version Version 6.4.7.3.

    I was asked to fix this review. But the review is precisely what happened to me and a couple of my sites. While I tried to find a way to fix it I do not know code and I also find it very difficult to navigate these forums.

    That being said. I will give “Marcus” (a person who sent me an email with suggestions who I do not know who he is) credit. He gave me a couple of ideas of what to do and I was able to find a plugin that allows me to “Roll Back” to a previous version. That is what I did and that fixed how the display showed on the site.

    Now I have also recieved an email that says that the latest release should fix the problem. I am unsure if I even want to try it. Its like getting bitten by a dog and then being told “You can pet him he is frendly”… Yea… UM NO.. I will give them a higher star rating since they did reach out and try to help. But for now I will just stay with my Version 6.4.7.3.

    • This topic was modified 3 months, 2 weeks ago by thompsonaire.
    • This topic was modified 3 months, 2 weeks ago by thompsonaire.
Viewing 1 replies (of 1 total)
  • Plugin Author Marcus

    (@msykes)

    Hello, have you tried opening a thread about this, or getting in touch, rather than leaving a review?

    I’m not aware of the calendar messing up in the latest update, and we’re about to push out another update, so if you can clarify more specifically what the issue is, likely we can fix it. I’m not sure which file you’re referring to with line 609.

    You can roll back to earlier versions either by downloading them here or use a rollback plugin.

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