Analytics Report not sending email reports

Hi @tbinh

What happens when you click on the download button? Also, are you using any third-party plugin to get analytics reports via email?

For better assistance, can you provide a video showing how you’re sending the report to mail? For video, you may use https://loom.com or https://www.awesomescreenshot.com/. Please follow the instructions on that page and then paste the URL into this thread.

In the meantime, to troubleshoot where the failure to deliver the email is originating, I suggest that you install the WP Mail Logging plugin and then ask for the email again.

Looking forward to hearing from you soon.

Hi @tbinh

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

If you have further questions, please feel free to open a new topic.

Thanks!