User and password missing after registration

  • wuuz

    (@wuuz)


    4 months ago

    Hi all,

    I am using the plugin with WordPress 6.5.4. I have enabled the email verification as well as the recaptcha feature.

    The email feature is working fine, I haven’t found issues so far. I got issues when enabling the recaptcha feature. I enabled it “on default registration page” and since then, the registration fails with. The problem is, that I get the error, that the username and password is empty and I get redirected back to the login.

    Unfortunately, the upload of photos does not work. Here are two screenshots: https://ibb.co/hMCCTdK https://ibb.co/Vp3W8Kx

    Thank you very much for the support!

    BR, Andreas

    • This topic was modified 4 months ago by wuuz.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support pickpluginswporgrep

    (@pickpluginswporgrep)

    Hi @wuuz,
    The issue occurs when using reCAPTCHA v3.
    We are aware of it and working on a fix! In the meantime, we have a temporary solution that might help: switching to reCAPTCHA v2. It’s a different version of reCAPTCHA that should work fine.

    Our development team is actively working on a fix for reCAPTCHA v3. We’ll be sure to let you know as soon as an update is available with the solution.

    Hello @pickpluginswporgrep ,

    I know this is an old ticket. But this issue is still present in the plugin. How fas is the fix for this issue?

    I also tried the v2 checkbox option. But with that one I get the error message “Captcha is not solved”.

Viewing 2 replies - 1 through 2 (of 2 total)
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