Form Feedback Forbidden

  • Resolved kyudos

    (@kyudos)


    5 months ago

    Still having issues with my Contact Form. It seems to be a bad interaction between Flamingo and Visual Composer. The VC guys have basically said they can’t / won’t help. I’d like to have Flamingo running (my solution thus far has necessarily been to disable it). Can anyone explain to a non-web-devleoper like me what would cause this response in the Dev Console:

    index.js?ver=5.9.6:1 
     
    Response {type: 'basic', url: 'https://www.irricad.com/wp-json/contact-form-7/v1/contact-forms/2356/feedback', redirected: false, status: 403, ok: false, …}
    body
    : 
    (...)
    bodyUsed
    : 
    false
    headers
    : 
    Headers {}
    ok
    : 
    false
    redirected
    : 
    false
    status
    : 
    403
    statusText
    : 
    "Forbidden"
    type
    : 
    "basic"
    url
    : 
    "https://www.irricad.com/wp-json/contact-form-7/v1/contact-forms/2356/feedback"

    I’ve tried Googling but none of the solutions I’ve found have worked.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter kyudos

    (@kyudos)

    The theme is a child version of UnderStrap. Plugins are:

    CF7 Smart Grid Design Extension
    Contact Form 7
    Download Manager
    Email Address Encoder
    Enable Media Replace
    Flamingo
    Ivory Search (Premium)
    Menu Image
    Popup Builder
    Popup Builder Advanced Closing
    Regenerate Thumbnails
    Rename wp-login.php
    Smartideo
    UpdraftPlus – Backup/Restore
    Visual Composer
    WordPress w3all phpBB integration
    WP Fastest Cache
    WP Mail SMTP Pro
    Yoast Duplicate Post

    I used the deactivate plugins and themes technique to find that the problem lies in some sort of interaction between Visual Composer and Flamingo. If I deactivate either then my form response is properly received and the form displays the “success” message. Otherwise, just the spinning circle forever (the form itself is working and sending the email, we’re just not getting the response).

    Oddly it works for me in Chrome but not Edge. For everyone else it doesn’t work in any browser. I don’t mind a code fix or workaround – I just don’t know what it should be!

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7 and Flamingo, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter kyudos

    (@kyudos)

    Hmmmm…. trying this it now seems like CF7 Smart Grid Design Extension is causing the problem. That I can work around, since I imagine I can replicate the grid layout stuff in base CF7 with a little bit of effort. I can raise it with their devs too.

Viewing 4 replies - 1 through 4 (of 4 total)
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