Stay away from this plugin!

  • quadlayers

    (@quadlayers)


    5 months ago

    Despite the excellent support, they haven’t been able to provide a fix or even a clarification about our issue.

    Unfortunately, we’re losing 50% to 60% of renewal orders because they are failing.

    There is no consistency in the logs, making it difficult to understand the reasons for the failed payments.

    The process to trigger a renewal payment is either unclear or not functioning correctly, as it is not triggering the renewal requests.

    In summary, I would advise caution when considering this plugin, as it may negatively impact your business.

Viewing 1 replies (of 1 total)
  • Plugin Support Femi

    (@femiyb)

    Hello @quadlayers

    Thank you for sharing your feedback, and we’re sorry to hear about the issues you faced earlier. We noticed that you’ve opened a few support tickets since then, which have been resolved.

    We continuously work to improve the plugin based on user feedback, and we hope that your experience has improved. If any of your issues remain unresolved or if you need further assistance, please feel free to reach out. We’re here to help and ensure the plugin meets your needs.

    Regards,
    Femi.

Viewing 1 replies (of 1 total)
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