Webhook has invalid event -sub sync

  • Resolved Cathy Mitchell

    (@multitalentedmommy)


    5 months ago

    I am running into an error during sync that says:

    NOTICE subscriber_sync :: Webhook has invalid event :: Array
    (email here)

    What does that mean and how do I fix it?

    The page I need help with: [log in to see the link]

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  • Plugin Author ryanhungate

    (@ryanhungate)

    @multitalentedmommy for this you may need to enable the “debug” logs on the Mailchimp plugin to see the actual event data coming through to make more sense of it. It could be that a person was possibly deleted from your list? Are you archiving folks at all? If you would like to know more the first step is to go to the LOGS tab in the plugin, and enable debug mode. Once you do that and the next webhook comes in you will at least see the data associated with this hook so you can make more sense of why it was ignored. I would bet this isn’t a “problem” it’s just a feature of the plugin to show you what’s happening. ??

    If we can answer anything else about this please feel free to reach back out.

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