Vimeo background video is showing “More Video”

  • Resolved waynea330

    (@waynea330)


    4 months, 4 weeks ago

    So basically I added a video that I hosted on vimeo on my website as a background video but after it loops 2 or 3 times or if I leave the page (tab) and come back to it, this image appears. Is it possible to fix this?

    Screenshot: https://dropover.cloud/12ed6b

    • This topic was modified 4 months, 4 weeks ago by waynea330.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Depicter Support

    (@depicter1slider1support)

    @waynea330

    Hello, I hope you are well.

    I have tested a few sliders similar to the one you mentioned and I have not seen this issue. However, Depicter currently does not have an option to control Related Videos for Vimeo.

    Overall, to better investigate this issue on your website, if possible, please send me the link to the page where you have this slider.

    I will review this issue as soon as possible and inform our development team.

    Let me know

    Thread Starter waynea330

    (@waynea330)

    Here is the website: https://hameaudeletoile.com/

    I also noticed that I have a lot of errors in the console: https://share.cleanshot.com/Lg6Gr74M. After some digging I saw that it had something to do with the adblocker on my browser. Is there a way to avoid this. Most browsers nowadays come with adblockers. So…..

    Plugin Contributor Depicter Support

    (@depicter1slider1support)

    @waynea330

    I could not re-generate it , but I passed this to our Dev team to check it in a deeper level.

    I will let you know

    Plugin Contributor Depicter Support

    (@depicter1slider1support)

    @waynea330
    Hi,

    I hope you are doing fine. 

    Please update to the latest version of Depicter. This problem is resolved. 

    Thanks for using Depicter.

    Thread Starter waynea330

    (@waynea330)

    Hello,

    Did you fix the “More Video” error or the errors that were present in the console??

    Plugin Contributor Depicter Support

    (@depicter1slider1support)

    @waynea330

    Hi, I hope you are fine.

    Can please tell me if you have updated the Depicter and still facing the problem? 

    Since a lot has changed with the last update, please do that and check everything again and let me know if there are any errors or problems.?

    Looking forward to hearing from you.

    Thread Starter waynea330

    (@waynea330)

    Hi,

    So I did update the plugin. And since, i didn’t notice any “More Video” option. However the errors in the console are still present: https://share.cleanshot.com/lh7SVRrV. This might be caused by the ad blockers. Please let me know. However, if i use a locally hosted video, I don’t have all these errors.

    Plugin Contributor Depicter Support

    (@depicter1slider1support)

    Hi, Happy to hear from you again. 

    I’m glad the original “More Video” problem is resolved. 

    Regarding the errors in the console that you mentioned, you can safely ignore them. If you pay close attention they are coming from the Vimeo servers and are related to your “client” which is your web browser. These are normal for video elements and as long as you are not noticing any malfunction, the errors are safe to ignore.?

    Please let me know if you need anything else.

    Thread Starter waynea330

    (@waynea330)

    ok thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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