Jetpack disconnecting

Hi there, @jillkrystall,

I’m sorry to hear about the trouble, but thanks for reaching out.

I checked your Jetpack connection, and everything seems to be working beautifully at the moment, which is a great place to start.

The problem you reported, however, might reoccur, and I suspect it could be due to some plugin conflicting with Jetpack. As a first step, can you please temporarily deactivate all your plugins and check if the problem gets fixed that way? If it works, then reactivate each plugin one by one to find out which one is causing problems.

Your host can also help with that: you can tell them about the problem, and they can look at your site logs to see if there’s any clue that can lead us to the pinpoint the root of the issue.

Hope that’s all clear! Let me know what you find out, and we’ll take it from there if necessary ??

Hello @jillkrystall,

Do you have updates about that? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!