Taxes report not working properly

Hi,

Whenever I click on the download button in the taxes report, a notification appears that a document will be sent to my email. However, that email never arrives. I don’t understand why, as other emails (e.g. order emails) do arrive.

Thanks to anyone who’s willing to help!

Woocommerce status

System Status Report

### WordPress Environment ###

WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.0.2
Legacy REST API Package Version: De Legacy REST API-plugin is niet ge?nstalleerd op deze site.
Action Scheduler Version: ? 3.7.4
Log Directory Writable: ?
WP Version: 6.5.5
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: nl_NL
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.52 (Ubuntu)
PHP Version: 8.1.2-1ubuntu2.18
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.81.0
OpenSSL/3.0.2

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.6.18-MariaDB-0ubuntu0.22.04.1
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

[REDACTED]

### Post Type Counts ###

acoplw_badges: 3
acoplw_prod_list: 2
attachment: 700
atum_inventory_log: 1
atum_purchase_order: 2
atum_supplier: 10
custom_css: 4
customize_changeset: 3
elementor_library: 1
mailpoet_page: 1
nav_menu_item: 22
page: 11
post: 3
product: 479
product_variation: 17
revision: 53
shop_coupon: 13
shop_order: 1116
shop_order_refund: 38
um_directory: 1
um_form: 3
user_request: 1
volunteer_opp: 2
wc_conditional_fee: 32
wp_font_face: 33
wp_font_family: 12
wp_global_styles: 2
wp_navigation: 1
wp_template: 6
wp_template_part: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (21) ###

Query Monitor: door John Blackbourn – 3.16.3
Acowebs Product Labels For Woocommerce: door Acowebs – 1.5.6
ATUM Voorraadbeheer voor WooCommerce: door Stock Management Labs ? – 1.9.39.2
EWWW Image Optimizer: door Exactly WWW – 7.7.0
Hide Categories and Products for Woocommerce: door N.O.U.S. Open Useful and Simple – 1.2.9
Jetpack Protect: door Automattic - Jetpack Security team – 2.2.0
Jetpack: door Automattic – 13.5
Olivier POS - Een WooCommerce Point os Sale (POS): door Oliver POS – 2.4.2.2
Price per unit for wc product: door Sunarc – 1.0.6
Ultimate Member: door Ultimate Member – 2.8.6
UpdraftPlus - Backup/Restore: door UpdraftPlus.Com
DavidAnderson – 1.24.3

Advanced Order Export For WooCommerce: door AlgolPlus – 3.5.3
WooCommerce.com Update Manager: door Automattic – 1.0.3
WooCommerce Stripe Gateway: door WooCommerce – 8.4.0
PDF Invoices & Packing Slips for WooCommerce: door WP Overnight – 3.8.4
WooCommerce Shipping & Tax: door WooCommerce – 2.6.0
WooCommerce: door Automattic – 9.0.2
WP Mail Logging: door WP Mail Logging Team – 1.12.0
WP Offload SES Lite: door Delicious Brains – 1.6.8
WPC Force Sells for WooCommerce: door WPClever – 6.1.9
Jetpack CRM: door Automattic - Jetpack CRM team – 6.4.3

### Inactive Plugins (4) ###

Easy Updates Manager: door Easy Updates Manager Team – 9.0.17
MailPoet: door MailPoet – 4.53.0
WordPress Importer: door wordpressdotorg – 0.8.2
WP STAGING WordPress Backup Plugin - Backup Duplicator & Migration: door WP-STAGING
WPStagingBackup – 3.7.1


### Dropin Plugins () ###

db.php: Query Monitor Database Class (Drop-in)

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: ?
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### Logging ###

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 dagen
Level threshold: –
Log directory size: 5 KB

### WC Pages ###

Winkelbasis: #6 - /
Winkelwagen: #7 - /winkelwagen/
Afrekenen: #8 - /afrekenen/
Mijn account: #9 - /mijn-account/
Algemene voorwaarden: ? Pagina niet ingesteld

### Theme ###

Name: Botiga
Version: 2.2.3 (update naar versie 2.2.4 is beschikbaar)
Author URL: https://athemes.com
Child Theme: ? – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt
raden we het gebruik van een sub thema aan. Zie: Hoe maak je eensub thema

WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
pattern-toolkit-full-composability
product-pre-publish-modal
settings
async-product-editor-category-field
launch-your-store
product-editor-template-system

Daily Cron: ? Next scheduled: 2024-06-30 18:34:12 +02:00
Options: ?
Notes: 150
Onboarding: completed

### Action Scheduler ###

Afgerond: 3.254
Oldest: 2024-05-29 21:10:16 +0200
Newest: 2024-06-29 20:49:38 +0200

Mislukt: 58
Oldest: 2022-11-06 19:59:52 +0100
Newest: 2024-05-22 00:27:07 +0200

In afwachting: 4
Oldest: 2024-06-29 23:11:03 +0200
Newest: 2024-07-06 08:47:55 +0200


### Status report information ###

Generated at: 2024-06-29 20:50:35 +02:00

The page I need help with: [log in to see the link]