Afterpay not including discount

  • thefullnoise

    (@thefullnoise)


    5 months ago

    We are using the Storewide discount plugin in conjunction with the Afterpay plugin. They have worked together fine, however the last month has seen Aterpay not including the discount and charging full price.

    After plenty of investigation it seems that when completing the order from the Checkout page it includes the discount and charges correctly. But if the customer clicks the “Express checkout” button on the cart page it doesn’t apply the discount.

    For the moment we have disabled the Express checkout button to prevent the issue, but we would like to enable it again in the future.

    WP: 6.5.5
    Woocommerce: 9.0.2
    Afterpay plugin: 3.8.5
    Storewide Sale plugin: 1.0.6

Viewing 1 replies (of 1 total)

  • Hi @thefullnoise,

    Thank you for bringing this matter to our attention.

    The Afterpay Express Checkout feature was designed to work with minimum interference from third-party plugins, but it is not possible to explicitly test with every combination of plugins installed. The Afterpay plugin is typically tested with the core WooCommerce plugin only. In this case, it seems incompatible with the Storewide Sale plugin v1.0.6. Please keep the Afterpay Express Checkout feature disabled while the Storewide Sale plugin is still in use.

    Furthermore, it appears that the Storewide Sale plugin is not open source, thus the team cannot conduct any further investigation. A ticket has been raised internally, and will be prioritised should the demand increase for the simultaneous usage of both plugins.

    Thank you.

Viewing 1 replies (of 1 total)
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