• Resolved seekbeacon

    (@seekbeacon)


    Have discovered that Freesoul has conflict with Fluent Forms. Following issue with form styling, Fluent Form support found “We have investigated the issue and found that the?Freesoul Deactivate Plugins?is conflicting with the Fluent Forms plugin, causing the form styler to not appear. Please?deactivate?the Freesoul Deactivate Plugin and test the form again from your end.”

    They are correct, deactivating Freesoul fixes the problem. Any advice?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jose

    (@giuse)

    Hi @seekbeacon

    I know Fluent Form calls the homepage to display the form. Read here: https://www.ads-software.com/support/topic/conflict-with-fluent-forms/

    This method is not ok for me both for performance reasons and unneeded additional requests.

    I suggest you check the FDP settings for the homepage to solve the issue. Be sure Fluent Form is not disabled on the homepage, or use the settings Custom URLs => Frontend URLs as mentioned in the other thread that I shared. The second method with the custom URLs is better because you can still disable Fluent Form on the homepage, but disable it when the homepage is requested remotely by Fluent Form.

    If it doesn’t help, please share the URL of the page where you have the form.

    Have a great day!
    Jose

    • This reply was modified 4 months, 4 weeks ago by Jose.
    Thread Starter seekbeacon

    (@seekbeacon)

    Thanks, but the form displays just fine, the issue is with styling controls of the form, which is a backend function in the Pro version of Fluent Forms.

    Plugin Author Jose

    (@giuse)

    Hi @seekbeacon

    thank you for the information. Can you share the URL of the page where you have the issue?
    Unfortunately I don’t have Fluent Forms PRO, and I can’t reproduce the same issue.

    I suspect Fluent Forms PRO builds the style via PHP, and you disabled Fluent Forms for the URL that is called to create the style.
    Even if you keep Freesoul Deactivate Plugins disabled, sharing the page URL would be helpful because I could see what URL is called by Fluent Forms.
    Have you checked the FDP settings of the homepage?
    If for example Fluent Forms calls https://yoursite.com?fluent-fomr-style=3, then if you disabled Fluent Forms on https://yoursite.com, it will not work. This is just an example.
    Without seeing the URL I have no idea. I can only do suppositions.

    Have a great day!
    Jose

Viewing 3 replies - 1 through 3 (of 3 total)
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