Stripe checkout error

  • Hello, I’m having a issue with a multistep form which end with checkout stripe button. When I click on the button it shows sometimes “sending mail has been aborted” and some other “There was an error trying to send your message. Please try again later.”

    I’ve checked by disabling all the form plugin (Contact Form 7 Multi Step Pro, Drag and Drop Multiple File Upload – Contact Form 7) and the complianz plugin by letting only Contact Form 7 active.

    With the send button the form works so I’m guessing something wrong with the stripe integration.

    May you help me?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter alice

    (@alicejdt)

    Hello, yes you can see it here

    It should not be online so the page has the following password: NGR84SE%&

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter alice

    (@alicejdt)

    Theme: Astra

    Plugin:
    3D FlipBook : Dflip Lite
    Astra Pro
    Complianz Privacy Suite (GDPR/CCPA) premium
    Contact Form 7 Multi Step Pro
    Contact Form Entries
    Drag and Drop Multiple File Upload – Contact Form 7
    Duplicator
    Elementor
    FullScreen Menu – Mobile Friendly and Responsive
    Image optimization service by Optimole
    OMGF
    Site Kit by Google
    Ultimate Addons for Elementor
    WPML Multilingual CMS
    WPML Media Translation
    WPML String Translation
    XML Sitemap Generator for Google

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7 and Site Kit by Google, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter alice

    (@alicejdt)

    Hello, I’ve made the test and the error it’s the same, it says: Sending mail has been aborted

    Thread Starter alice

    (@alicejdt)

    Hello I’ve activated the debug on wordpress and it gives this error, I’ve checked the api key in stripe and it should be ok.

    from https://api.stripe.com/v1/payment_intents in /home/clients/2e8ff73eba7e74460d8dadc2c47cb472/sites/#########.com/wp-content/plugins/contact-form-7/includes/functions.php on line 661
    [10-Jul-2024 12:28:26 UTC] PHP Notice: HTTP Response: 401 Unauthorized {
    “error”: {
    “message”: “Invalid API Key provided: ************”,
    “type”: “invalid_request_error”
    }
    }
    from https://api.stripe.com/v1/payment_intents in /home/clients/2e8ff73eba7e74460d8dadc2c47cb472/sites/#########.com/wp-content/plugins/contact-form-7/includes/functions.php on line 661

Viewing 7 replies - 1 through 7 (of 7 total)
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