Deletion failed: There has been a critical error on this website.

Hello @papaabdou,

Do errors appear in the php log when you try to uninstall the plugin? If you don’t have logging enabled, this article will help you set that up:?https://developer.www.ads-software.com/advanced-administration/debug/debug-wordpress/

Hi @eugenecleantalk, thanks for your quick response. Here is what it’s showing when I tried to uninstall the plugin again:

2 occurrences logged

#1 PHP Fatal

Uncaught Error: Object of class stdClass could not be converted to string

Stack trace:

#0 /wp-content/plugins/security-malware-firewall/lib/CleantalkSP/SpbctWP/Deactivator.php(390): implode(‘,’, Array)

#1 /wp-content/plugins/security-malware-firewall/lib/CleantalkSP/SpbctWP/Deactivator.php(200): CleantalkSP\SpbctWP\Deactivator::checkDeactivationResult(‘single_site’)

#2 /wp-content/plugins/security-malware-firewall/security-malware-firewall.php(525): CleantalkSP\SpbctWP\Deactivator::deactivation(”)

#3 /wp-includes/class-wp-hook.php(324): spbc_uninstall(”)

#4 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)

#5 /wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#6 /wp-admin/includes/plugin.php(1340): do_action(‘uninstall_secur…’)

#7 /wp-admin/includes/plugin.php(972): uninstall_plugin(‘security-malwar…’)

#8 /wp-admin/plugins.php(430): delete_plugins(Array)

#9 {main} thrown in /wp-content/plugins/security-malware-firewall/lib/CleantalkSP/SpbctWP/Deactivator.php on line 390

Plugin:?Security by CleanTalk

File:?/wp-content/plugins/security-malware-firewall/lib/CleantalkSP/SpbctWP/Deactivator.php

Line: 390

#2 PHP Deprecated

preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated

WordPress core
File:?/wp-admin/includes/plugin.php
Line: 2163

Thank you. We will investigate this error and respond to you within 3 business days.

Hello,

We’ve made some fixes. Please download this version:

https://github.com/CleanTalk/security-malware-firewall/releases/download/fix-version/security-malware-firewall.zip

Unpack files and folders and copy them to WEBSITE_ROOT/wp-content/plugins/cleantalk-spam-protect to change old files.

Then try to deactivate the plugin. Did it help?

Unfortunately, that did not work.

Also the plugin folder under the site file manager is /wp-content/plugins/security-malware-firewall

Yes, I meant /wp-content/plugins/security-malware-firewall folder, I mixed it up with our Anti-Spam plugin.

Are there the same errors?

Yes, I uploaded the files to that folder, but I get the same error message when I try to delete the plugin.

Hello @papaabdou,

We will continue to investigate this error and respond to you within 2-3 business days.

We need additional details about your website.
Please contact us via our private Ticket System and add there a link to this topic: https://cleantalk.org/my/support/open.

Hello @papaabdou

We have fixed the issue. You can install the plugin from this archive: https://github.com/CleanTalk/security-malware-firewall/releases/download/fix-version/security-malware-firewall.zip

Please let us know if anything goes wrong.

Hello.
We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.
If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.