error 403

  • Resolved updigitale

    (@updigitale)


    4 months, 3 weeks ago

    I try to change any field and the following error comes back when I save the changes:
    You don’t have permission to access this resource.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    The page I need help with: [log in to see the link]

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  • Plugin Support Dina S.

    (@themehighsupport)

    Hi,

    The issue seems to be something related to the server. Could you please check after increasing the value of max_input_vars to 3000 or 5000. The following article can help you to increase max_input_vars value:
    ?
    https://support.undsgn.com/hc/en-us/articles/213459869-Max-Input-Vars
    ?
    If you are still facing the issue, please raise a ticket through our website We hope our technical team will be able to help you.

    Thank you!

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