Chart in Dashboard But Zero On All Stats

  • Resolved cutty3d

    (@cutty3d)


    8 months, 1 week ago

    When clicking to view stats, every stat shows zero on cleantalk.org. On the WP dashboard, there are stats for blocked sites via dashboard chart. I was looking, as I had a customer that was blocked. Please advise. There are no blocked or approved sites listed. I tried clicking on Anti-Spam log to filter and still zero and data refresh on your website it slow.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello @cutty3d,

    By the WordPress catalog rules, this Support Forum is for plugins only, not the service. We are not allowed to discuss any premium or non-plugin issues here.

    Please, create a private ticket and copy-paste your question there:
    https://cleantalk.org/my/support/open

    Thank you.

    Thread Starter cutty3d

    (@cutty3d)

    Thanks. All the support buttons/links took me here. Thanks for the correct link. Even their website, when logged in, routed me here.

    Plugin Support amagsumov

    (@amagsumov)

    @cutty3d,

    We have received several more similar complaints. We are already investigating the issue and let you know as soon as we have any results.

    I’m sorry for the inconvenience caused.

    Thank you.

    Plugin Support amagsumov

    (@amagsumov)

    Hello @cutty3d,

    We’ve fixed the issue. Could you, please check if everything is okay on your side?

    Thank you.

    Plugin Support amagsumov

    (@amagsumov)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.

Viewing 5 replies - 1 through 5 (of 5 total)
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