Problem with the plugin. It doesn’t show up at checkout at all

  • Resolved webintrocode

    (@webintrocode)


    7 months, 4 weeks ago

    Hello,
    we have a problem with the plugin, we have configured it correctly, we have connected the api etc and it does not appear in the checkout as an option at all. We use latest version of the plugin, also latest version of WordPress and WooCommerce.

    From the Google Chrome search console, the following problem appears:

    Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox.

    merchant.revolut.com/embed.js?ver=4.14.0:1

    Can you please see it? Because it’s urgent. Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    Hello,

    thank you for reaching out.

    Are you by any chance using WooBlocks?

    Kind regards,

    Thread Starter webintrocode

    (@webintrocode)

    No we using Woodmart theme and default woocommerce checkout.

    Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    Hi,

    Please reach out to our in App Help section and ask for your case to be escalated. To further debug this we would need you to share information that should not be shared on a public forum.

    Follow these steps to reach out to our help section:

    – Open the Revolut Business App

    – Click on your account name on the top left of your screen.
    – Open “Help” section.
    – Scroll down until you see “Chat” option.
    – Click on “Start new chat” (chat bubble icon)

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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