• Resolved neljaabaya

    (@neljaabaya)


    Hello,

    when I’m accessing my site as admin, I’ve noticed this php error but I’m not sure what it is. Apparently it’s linked to the Responsive Menu plugin. (screenshot)

    https://snipboard.io/CzJbYq.jpg

    if I deactivate the plugin, the error disappears

    Can you help me?

    Thank you in advance.

    • This topic was modified 4 months, 3 weeks ago by neljaabaya.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Same for me! I rolled back to the previous version for now.

    Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello @neljaabaya,

    Thank you for taking the time to explain the issue you’re experiencing.

    We appreciate you bringing this to our attention. Please rest assured that we consider this a priority and have already escalated it to our technical team. This occurs to be a general PHP warning that usually happens due to a specific character or a string.

    We want to assure you that this warning is harmless and does not affect the functionality or security of your application. We are actively working to address this in our upcoming version. Your patience throughout this process is greatly valued, and we will keep you updated with our progress.

    Kind regards,
    Sadiya

    Thread Starter neljaabaya

    (@neljaabaya)

    Hello,

    Thank you for your answer @zepplin and @sadiyakhanam.

    How can i roll back to the previous version please?

    Thank you

    @neljaabaya you can use the WP Rollback plugin to easily downgrade your version

    Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello @neljaabaya,

    To roll back to a previous version of the plugin, please follow these steps:

    • Visit the WordPress website and search for the RM Plugin.
    • Scroll down and select the “Advanced View” option.
    • At the bottom of the page, you will find an option to download previous versions of the plugin.
    • Click on “Download” to get the .zip file of the desired version.
    • In your WordPress dashboard, go to Plugins > Add New, and click on “Choose File.” This will unpack your .zip file.
    • Finally, activate the older version of the plugin.

    Please refer to the attached screenshots for additional guidance. https://snipboard.io/CPtHT2.jpg https://snipboard.io/XZrBc9.jpg

    I hope this helps! If you have any questions, feel free to reach out.

    Warm regards,
    Sadiya

    Thread Starter neljaabaya

    (@neljaabaya)

    Hello

    Thank you very much for yours answers.

    I will wait the release of the plugin to solve this issue.

    Thank you.

    Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello @neljaabaya,

    We will keep you notified as soon as we release the new version. Thanks for your continued support

    We appreciate your understanding and patience.

    Warm regards,
    Sadiya

    Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello, @neljaabaya and @zepplin,

    Thank you for your patience while we worked on this.

    We are pleased to inform you that a fix for the issue you were facing regarding PHP errors has been released in our latest version, responsive menu 4.4.1 . Please update the plugin and let us know your feedback.

    We look forward to your response.

    Kind regards,
    Sadiya

Viewing 8 replies - 1 through 8 (of 8 total)
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