Tried to deactivate but site is no longer loading

  • Resolved Vimal

    (@vimalwplogin)


    4 months, 2 weeks ago

    Fatal error: require_once(): Failed opening required ‘/home/tantricastro/public_html/wp-config.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in?/home/tantricastro/public_html/wp-load.php?on line?50

    Above is the error message.

    I tried to deactivate the miniorange SSO plugin

    got a windows asking for reason and click on skip after this my site is no longer loading to the admin panel

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi Vimal,

    We apologize for the inconvenience.

    The error message does not indicate any error with the miniOrange WordPress SAML SSO Plugin. However, could you please try removing the plugin folder miniorange-saml-20-single-sign-on via FTP?

    We would also be glad to look into this issue over a call and help you resolve it at the earliest. Please do reach out to us at [email protected] so that we can schedule a call with you at the earliest.

    Thanks,
    miniOrange

    Hi there,

    Thanks for keeping patience with us.

    We have successfully resolved this issue and released the new version of the plugin 5.1.6. You can upgrade to this new version and keep using the SSO as you were using it before.

    Thanks,
    miniOrange

Viewing 2 replies - 1 through 2 (of 2 total)
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