Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey there, @sabbir37! Thanks for contacting us. I’m happy to help you.

    Can you please temporarily switch to a default theme such as Storefront to check if the issue persists?

    Please let us know how it goes.

    Have a wonderful day!

    Thread Starter R. Sabbir

    (@sabbir37)

    Having the same problem after switching storefront theme or others theme,

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @sabbir37,

    I tested on my stagging site by copying the HTML code of your product description on Storefront theme and it seems to be working fine as shown here.

    Something else could be conflicting here. Please run a full conflict test and check if the issue is resolved. Please be sure to have?a full site backup?in place before proceeding.

    Please let us know how it goes.

    Thanks!

    Thread Starter R. Sabbir

    (@sabbir37)

    After following these steps, I encountered the same problem; however, I found a custom solution for fixing this issue.

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Glad to hear it – thanks for letting us know @sabbir37!

    Maybe you can share the custom solution so that another community member can be able to also use that to solve a similar issue.

Viewing 5 replies - 1 through 5 (of 5 total)
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