Latest version has broken things

  • Resolved microscan5ep

    (@microscan5ep)


    7 months, 3 weeks ago

    Since updating to the latest version the EventIn Dashboard page is not displaying correctly (it has areas cut off to the left and top).

    More importantly if you try to edit an existing event, instead of being able to see what you are editing (WYSIWYG) it shows a “HTML” block, if you click on “Preview” it says “This block has encountered an error and cannot be previewed.”

    Any assistance or advice would be appreciated.

    Thanks,
    Chris

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @microscan5ep,

    Greetings,! Thanks for reaching out to us.

    We are sincerely sorry that happened to you. This is not supposed to happen. Well, We understand that conflicts with other plugins or themes can sometimes cause issues with Eventin functionality. You need to check for the conflict to identify the issue.

    # To address the potential conflict, we recommend the following steps:

    1. Disable other plugins: Temporarily deactivate all other plugins except Eventin to see if the issue still occurs. If the problem is resolved, you can enable the plugins one by one to identify which one is conflicting with Eventin.

    2. Switch to a default theme: Temporarily switch to a default WordPress theme (e.g., Twenty Twenty-Two) and check if the issue persists. If the problem is resolved with the default theme, it suggests that there might be a conflict between Eventin and your current theme.

    # Or if you are using any cache plugin for your site, this could cause the issue.

    If it doesn’t help you at all, please connect to our help center so that we can test it and provide you with a better solution.

    Have a good day!

    Best regards

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @microscan5ep

    As we haven’t heard back from you, we’re assuming the issue has been resolved. If you need further assistance, feel free to reopen this thread or start a new one. Thanks for reaching out!”

    Have a good day!

    Best Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Latest version has broken things’ is closed to new replies.