Duplicate tracking number entries when using barcode scanner

  • Resolved rprager

    (@rprager)


    7 months, 3 weeks ago

    Hello,

    A client of mine says they are having issues with duplicate tracking numbers being added when the tracking number is added by scanning a UPS tracking barcode.

    Manually entering the tracking number works fine.

    Thanks for the help!

    Ryan

Viewing 1 replies (of 1 total)
  • Plugin Author gaurav1092

    (@gaurav1092)

    Hi Ryan,

    The issue with duplicate tracking numbers being added when scanning a UPS tracking barcode may be due to the scanner automatically adding an extra “enter” key press after the tracking number. This can cause the tracking information to be submitted twice.

    To resolve this, you can:

    1. Ensure that the scanner is configured correctly and does not add an extra “enter” key press.
    2. Manually enter the tracking number, which you mentioned works fine.

    Best regards,
    Gaurav

Viewing 1 replies (of 1 total)
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