• Resolved acateamazon

    (@acateamazon)


    Greetings, we installed the plug-in for Flickr albums. The plug-in works well on the page within our WordPress admin portal, clicking on each gallery image brings up a pop-up of the Flickr image gallery. Off the admin portal, however, on a laptop with same browser, or phone (iphone and android), the galleries do not pop-up when clicked on-

    [gallery type='flickr' view='photosets' user_id='200359860@N04' load_mode='php' layout='random']

    Thank you for your support and guidance.

    Kindly advise,


    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    There is some configuration on your site (probably a security plugin) that is causing requests to perform a “302 redirect”. When you are click on an album thumbnail, Photonic calls the standard WP AJAX URL (in your case, that is https://acateamazon.org/wp-admin/admin-ajax.php) – the other plugin that you have is intercepting the click and redirecting it somewhere else, preventing the album from loading. You have to identify what that plugin is, and either deactivate it or reconfigure it.

    Thread Starter acateamazon

    (@acateamazon)

    Thank you for your response to the inquiry and guidance. The issue got fixed.

Viewing 2 replies - 1 through 2 (of 2 total)
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